The Child Care Success Company has partnered with HiMama to bring you the most comprehensive benchmark report in the child care industry. We are excited to announce it was just released.
Bobby Franzo, Co-Founder and team lead of PB&J TV, joins the show this week. Bobby and the PB&J team are leading the charge of this industry, using state of the art technology and cutting edge services. Bobby talks about why he and his brother founded PB&J, what he learned while growing the business for over 10 years, and how having cameras in the school can set you apart from your competition. He also talks about how cameras empower both the schools and teachers while giving parents peace of mind, the technology trends he sees growing even more in the future, and the key dos and don’ts when looking to use cameras.
In the Child Care Success Academy, we are constantly proud of the perseverance of our clients. We are impressed at the level of commitment they demonstrate in order to positively transform their businesses and lives. I’ll be honest, when owners come to us feeling hopeless and lost in their own businesses, it takes a lot of hard work, sweat, and more often than not, even tears to turn things around. But they push through all of this because they know from our client testimonials that it is possible to stop feeling hopeless in your child care business.
During my time in this industry, I can’t tell you how many amazing, passionate child care business owners I have met that truly want to make a difference in the lives of children. They are constantly working on creative ways to grow their businesses and improve their quality of care and positive staff culture in their school. However, a common theme I find among these owners is that they are missing a huge key component to running a successful school – having a great financial system in place.
Picture this. You are a happy successful child care director. You arrive to work Tuesday morning happy and ready to make a difference in the lives of your staff and your children. You greet several staff and parents as you walk to your office, you get settled in and are ready for a productive day. Then it happens. Your office administrator tells you that Mrs. PickyParent is on the phone wanting to talk to you. Your smile fades, your heart races, you’d do anything to crawl under a rock at this very moment. You think to yourself, “I should have run those errands this morning, and then I wouldn’t be here right now having to deal with this lady.” Bottom line, this client has sucked the joy out of your work. She has you second-guessing the most basic of decisions and makes you and your staff nervous when she’s around. In fact, with as many complaints as she seems to have, you wonder why she chooses to stay enrolled at your school. We all have them……that ONE client that has you wondering why you ever got into this business in the first place.
In 2015 I had the pleasure of meeting Ben Poswalk, who is now a Child Care Business Success Coach in our Child Care Success Academy. In addition to being a part of my team, Ben has also been the director of Paradise Place Preschool in Crested Butte, Colorado since 2011. Little did Ben know that the entire time my office was only three blocks away from his school, and when he was encouraged to read my book by one of his teachers, who just so happened to be a friend of mine, he knew he had found the help he was looking for. Ben joined the Academy that year and the next year he won the Child Care Rockstar award at the Child Care Success Summit. Ben quickly implemented the knowledge and tips he learned in the Academy and in 2017 I invited Ben to join my team so he could share his expertise and inspire other child care owners with his passion and help them transform their businesses.
Knowing what insurance policies to have and making sure you have high-quality coverage is of the utmost importance for a child care business owner. Today, Kris talks with Samantha Phillips of Aleaf Insurance about the three biggest, most common insurance mistakes she sees in the child care field and how we can best address them. They also discuss policies every school should have, case studies of actual child care owners switching their insurance to guarantee better coverage, and how to avoid situations that cause financial ruin.
Michelle Smith-Lank has been in the Child Care Success Academy for several years and a true definition of a Child Care Rockstar. She talks about how she got into the field and came to open Kids World Learning Center and the lessons in growth, marketing, and expansion she has learned throughout her career.
If you were to walk into my office you will notice there are goals written on the walls. If you were to walk into my bathroom you will see goals taped to my bathroom mirror. If you were to look in my wallet, you will see my goals stuck to my driver’s license. Why is it important to write down your goals and look at them often? First of all, your brain sees things consciously and subconsciously. When we look right at a picture or a goal and actually think of it while we are looking at it, we are using our conscious mind. Our conscious mind is the most vulnerable to doubt and negative thoughts. We may look at a goal using conscious thought and deep down think it may be unobtainable.
Have you ever told someone to do something and they either don’t do it or just can’t seem to get it right? Contrary to what you might think, it turns out that a lot of the times that this happens you’re actually the one at fault. “Who, Me?” Often as leaders we know what we want done but have trouble communicating the full idea of it. As a leader of your team, I hope the following four tips can provide you a better sense of direction of not only how to get things done at your center but help ensure that they are being done correctly the first time.