How to Delegate in Your Child Care Business

In 2015 I had the pleasure of meeting Ben Poswalk, who is now a Child Care Business Success Coach in our Child Care Success Academy. In addition to being a part of my team, Ben has also been the director of Paradise Place Preschool in Crested Butte, Colorado since 2011. Little did Ben know that the entire time my office was only three blocks away from his school, and when he was encouraged to read my book by one of his teachers, who just so happened to be a friend of mine, he knew he had found the help he was looking for.

Ben joined the Academy that year and the next year he won the Child Care Rockstar award at the Child Care Success Summit. Ben quickly implemented the knowledge and tips he learned in the Academy and in 2017 I invited Ben to join my team so he could share his expertise and inspire other child care owners with his passion and help them transform their businesses.

Today’s video is coming to you from the 2018 Child Care Success Summit where Coach Ben shared insight on how to gain some of your time back so you can work more ON your business rather than in it! Watch the short video below to learn some great tips.

Here are the key takeaways from this video:

  • The three T’s you must step back and think about are:
      • How to TRUST your team? 
      • How to TRAIN your team?
        Who is on your TEAM?
  • About fifty percent of the people hired to work at child care centers do not have any previous experience in child care. This is why taking the time to train team members properly the first time around is vital to their success and performance at your school. You cannot delegate additional tasks to team members who cannot even satisfactorily perform their daily job.
  • Do you have a relationship with your team members? You don’t have to be best friends with everyone on your team, but taking some time to get to know their hobbies, likes and dislikes will go a long way when looking to delegate tasks. Doing this also allows you to make sure you have the right team members in the right seat tasks.
  • Ease into delegating with only three tasks. Choose three tasks that you think are an insufficient use of your time and then reflect on the different talents you know your team members have and delegate those tasks accordingly.
  • Never be the only person in your school that knows how to perform a job. Make sure to have multiple team members trained to do jobs so a feeling of overwhelm and panic doesn’t set in with you if can’t make it in one day.
  • When it comes to children’s performances, parties and updating your website with blogs, don’t hesitate to reach out to ask parents to volunteer. More than often parents will be happy to help and would love to share their skillset and tips.

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