Matt Arnerich: Fresh Ideas for Improving Parent Engagement & Relationship

This week, it’s all about making a positive impact on kids and their families, as Kris sits down with Matt Arnerich, the Director of Brand & Comms at Famly, a global software company supporting over 5,000 schools and centers across 18 different countries. In this interesting episode, Matt takes us on a journey through his personal journey into the childcare industry. He also discusses the power of parent engagement as a catalyst for the growth of early childhood businesses, shedding light on strategies for boosting enrollment through the magic of word-of-mouth and referrals from fellow parents.

Matt also unveils how Famly leverages the potential of AI to create connections between children, parents, and childcare leaders. He gives us a glimpse into the future, where Famly’s software is set to extend its reach and touch the lives of even more communities on a global scale.

Now also streaming video recorded versions of each episode on YouTube! Visit our channel, The Child Care Success Company, and make sure to subscribe so you never miss a new recording! 

Click here to listen to more episodes of Child Care Rockstar Radio™ with Kris Murray!

Here Are the Key Takeaways From This Episode:

  • [9:25] What is Famly and what does it do?

  • [13:03] How did Matt’s journey start?

  • [14:25] Kris talks about being featured in Famly’s blog, and Matt shares how his background in copywriting helps him in his role at Famly today.

  • [18:22] How Famly brings people in different countries together, yet also helps on a state-by-state basis.

  • [23:09] How parent engagement can really make a difference for the business, and how Famly helps with parent engagement.

  • [28:00] Communication with parents during the two busiest times in every center and every parent’s day: drop off and pickup.

  • [31:08] The importance of emotional intelligence in children’s learning and how Famly can facilitate two-way communication between parents and teachers.

  • [33:18] Famly can provide live translation in multiple languages, making it more accessible to parents who speak English as an additional language.

  • [37:24] Matt’s advice for best practices when using Famly in and out of the classroom.

  • [40:04] How Famly uses AI.

  • [43:08] Matt’s advice to learn to say “no” a lot more.

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