This week, it’s all about making a positive impact on kids and their families, as Kris sits down with Matt Arnerich, the Director of Brand & Comms at Famly, a global software company supporting over 5,000 schools and centers across 18 different countries. In this interesting episode, Matt takes us on a journey through his personal journey into the childcare industry. He also discusses the power of parent engagement as a catalyst for the growth of early childhood businesses, shedding light on strategies for boosting enrollment through the magic of word-of-mouth and referrals from fellow parents.
Matt also unveils how Famly leverages the potential of AI to create connections between children, parents, and childcare leaders. He gives us a glimpse into the future, where Famly’s software is set to extend its reach and touch the lives of even more communities on a global scale.
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Here Are the Key Takeaways From This Episode:
[9:25] What is Famly and what does it do?
[13:03] How did Matt’s journey start?
[14:25] Kris talks about being featured in Famly’s blog, and Matt shares how his background in copywriting helps him in his role at Famly today.
[18:22] How Famly brings people in different countries together, yet also helps on a state-by-state basis.
[23:09] How parent engagement can really make a difference for the business, and how Famly helps with parent engagement.
[28:00] Communication with parents during the two busiest times in every center and every parent’s day: drop off and pickup.
[31:08] The importance of emotional intelligence in children’s learning and how Famly can facilitate two-way communication between parents and teachers.
[33:18] Famly can provide live translation in multiple languages, making it more accessible to parents who speak English as an additional language.
[37:24] Matt’s advice for best practices when using Famly in and out of the classroom.
[40:04] How Famly uses AI.
[43:08] Matt’s advice to learn to say “no” a lot more.