Implementing the EOS Model with Heart — Stuart Robertson

Stuart Robertson is a brilliant yet heart-centered entrepreneur and business coach. Today, Stuart talks with Kris about forming his tech company at the age of 27, selling it in 2015 and his new path as an EOS Professional Implementer. He first had experience with EOS as a business owner before he made it his full-time passion. They talk about the EOS model and why it makes businesses more scalable, profitable and effective, the Six Components, case studies of clients he has helped and ideas for business owners to effectively solve critical issues.

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Here Are the Key Takeaways From This Episode:

  • EOS stands for Entrepreneurial Operating System.
  • Stuart got into this business as a result of the success he had implementing the EOS at his own company, and experienced how life-changing it was for him and those around him. He found it through a leadership peer group and discovered that helping others was really his passion.
  • Stuart grew up in Colorado, and now lives in Boulder. He loves the outdoors and all the experiences Colorado has to offer.
  • Gino Wickman founded EOS based on the discovery that when strengthening six key components, many of the day-to-day issues that pop up are resolved. The EOS model is a framework and a way to see your business at its very root.
  • The Six Key Components of EOS covered in Traction:
    1. The Vision Component — making sure you are clear on where you want to take your business and how you want to get there.
    2. The People Component — the right people in your organization that share the vision and can help you execute daily upon that vision.
    3. The Data Component — running the business on numbers and true data, rather than egos or opinions.
    4. The Issues Component — getting issues from every level out on paper and making sure you are working towards a real solution.
    5. The Process Component — this is the component that is most neglected, but is extremely important to focus on. Knowing what exactly makes their business unique, the process behind how it runs, and what value each sector brings to the whole.
    6. The Traction Component — creating a laser focus on the important initiatives (“rocks”) as a company and proper execution of the vision.
  • The components are tied together in a meeting pulse, to make sure everyone is spending their time wisely and effectively in meetings.
  • EOS Implementation has become a global initiative, and Stuart says there are about 200 implementers around the world currently.
  • In the EOS process, everyone in the organization has a number and a scorecard. The 1, 2, or 3 measurables (KPI’s) are what is expected of that individual on a weekly basis to keep track of measurable goals.
  • The first day Stuart meets with a client is called their “focus day.” This is where they implement all the foundational tools into their business and get everyone on the same page of the vision.
  • IDS stands for Identify, Discuss, and Solve. This helps to uncover the root cause of an issue, so it can be solved for good instead of just putting a band-aid over the symptoms.
  • If he could do it all over again, Stuart would have looked for help and support from others earlier in his journey.

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